Thinking About your Customers as a Caterer
Working as a catering professional in a busy environment, it can be easy to lose sight of the people you are actually working for – your customers. When you are busy working in a kitchen, you can feel very far removed from the people eating and enjoying your food.
It is important never to lose sight of the people you are catering for, as this stops the job becoming a routine. You should think about crafting your menus and your services to meet the needs of the different people you are cooking for. If possible, have a chat to people to work out what they are looking for and to decide on menus with them. This is especially important if you are catering for a wedding. This might be routine catering for you, but for the bride and groom, it is their special day. Make them feel special with your customer service and attention to detail.